Legal
Privacy Policy
Effective Date: January 1, 2026
WEBB CITY FLORIST & GREENHOUSES ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, place an order, contact us, or interact with our services.
1INFORMATION WE COLLECT
We may collect the following categories of information:
Personal Information:
- Full name
- Email address
- Phone number
- Billing address
- Delivery address
- ZIP code
- Payment details
- Order details
- Occasion information
- Gift messages
Technical Information:
- IP address
- Browser type
- Device information
- Cookies and analytics data
- Website interaction behavior
2HOW WE USE YOUR INFORMATION
- Process flower orders
- Coordinate deliveries
- Provide customer support
- Send order confirmations
- Improve website performance
- Prevent fraud
- Send promotional offers (with consent)
- Personalize user experience
- Respond to inquiries
3EMAIL COMMUNICATIONS
By submitting forms on our website, you consent to receiving communications related to your inquiry, orders, promotions, and updates. Users may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly at info@webbcflor.com.
4COOKIES
Our website uses cookies and tracking technologies to improve functionality and user experience. Cookies help us remember your preferences, analyze site traffic, and personalize content. Users may disable cookies through their browser settings, though some features of our website may not function properly without them.
5DATA SECURITY
We implement commercially reasonable security measures to protect personal information against unauthorized access, disclosure, alteration, or misuse. All payment information is processed through secure, encrypted payment processors. However, no online transmission is completely secure, and we cannot guarantee absolute security of your data.
6THIRD-PARTY SERVICES
We may use third-party providers including:
- Payment processors (Stripe, PayPal)
- Analytics services (Google Analytics)
- Delivery coordination software
- Email marketing providers
- Website hosting providers
These third parties have their own privacy policies governing their use of your information. We encourage you to review their policies.
7CUSTOMER PHOTOS AND APPROVALS
Customers who request bouquet photo approvals consent to receiving floral arrangement photos electronically before delivery. These photos may be sent via text message or email. We may use anonymized arrangement photos for marketing purposes unless you opt out.
8CHILDREN'S PRIVACY
Our services are not directed toward individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.
9YOUR RIGHTS
Users may request:
- Access to stored personal data
- Correction of inaccurate data
- Deletion of personal data
- Marketing opt-out
- Data portability
To exercise any of these rights, please contact us at info@webbcflor.com or call 636-237-1889.
10CONTACT INFORMATION
WEBB CITY FLORIST & GREENHOUSES
1001 S Jefferson St
Webb City, MO 64870
Phone: 636-237-1889
Email: info@webbcflor.com
11POLICY CHANGES
We reserve the right to update this Privacy Policy at any time without prior notice. Changes will be posted on this page with an updated effective date. Continued use of the website after changes constitutes acceptance of the revised Privacy Policy. We encourage you to review this policy periodically.